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Following active participation and input from First Work’s Regional Frontline Meeting participants, we’re excited to share the following training opportunities for members only!

Trauma Informed Care & Practice and Practical Application of Motivational Interviewing

This webinar series is exclusively available to First Work frontline members on a first come, first serve basis. Sessions are offered on multiple dates but as capacity is limited, please select the date that is most convenient for you and notify First Work if you are no longer able to participate.

Should an attendee's preferred session be at full capacity, they can still register to be added to the waitlist.

If you have any questions, please do not hesitate to reach out to [email protected]

Practical Application of Motivational Interviewing

Motivational Interviewing is an evidence-based counselling approach working with individuals contemplating a change. This hands-on, client-centred yet worker-directed approach will be described and applied. This interactive session will engage participants to apply the concepts in practice and opportunity to reflect in small and large group discussions.

Presenter: Dale Kuehl | Advanced Practice Clinical Leader

Available Dates: February 22, 23, or 24 | 10am-3pm

Registration is open for First Work members via the member’s update or on the Member’s portal.

Do you struggle to understand a client’s motivation or lack thereof? Have you found yourself more invested in the goal than the client? Do you want to understand the concepts of ambivalence, readiness and strategies to avoid the Righting Reflex? Motivational Interviewing is a client-centered, evidence-based counselling approach to working with clients ambivalent about making a change. Since its development in the 1990s, it has been successfully applied in education, employment, healthcare, social service settings.

By the end of the session participants will be able to:

  • Understand key concepts: ambivalence, readiness, change talk, sustain talk
  • Building motivation to change and goal setting
  • Apply the tools and strategies through roleplays, case studies, small & large group discussions

*Attendees will receive a certificate of completion for their active participation. Please note this session will not be recorded.

Trauma Informed Care and Practice

Implementing trauma-informed care into our service delivery means understanding the impacts of trauma on the individual – that trauma is a defining and organizing experience that forms in the core of an individual’s identity with far reaching impact which can often lead to one facing additional barriers in reaching their life goals(Harris & Fallot, 2001). By incorporating this approach, we can better help individuals understand that recovery is possible - in order to allow them to flourish and reach their full potential.


Presenter: Theresa Hirschberg | Founder of Sights on Solutions

Available Dates: March 1, 2, or 3 | 10am-3pm

Registration is open for First Work members via the member’s update or on the Member’s portal.

The learning of trauma-informed practices itself requires a safe and open environment where participants can explore exercises which invite them to connect with their own feelings of vulnerability. Join mental health and substance abuse expert Theresa Hirschberg – with 30+ years of experience working with clients in crisis – to further learn and implement trauma informed care and practices. This space will provide an introductory understanding of the principles of trauma-informed care and a deepened understanding of potential symptoms and outcomes of trauma. There will be opportunities to discuss and encourage self-care throughout the session.

Learning Outcomes:

  • Deepen the participants' understanding of complex trauma and its potential outcomes
  • Introduction to the window of tolerance
  • Develop strategies to create psychological and physiological safety, best practices to work with clients whom have experienced trauma and managing triggers in the workplace
  • Explore self-care strategies for professionals and cultivating self-compassion

*Attendees will receive a certificate of completion for their active participation. Please note this session will not be recorded.

Meditation & Mindfulness: Practical Applications for Stress Management

Lift up the covers of introductory mindfulness with Wendy Quan, a workplace mindfulness pioneer, to learn what the practice truly is and what it is not. In this session, you will learn the 5 key traits of mindfulness and how to seamlessly integrate these tools into everyday life! Together, we will do various experiential practices, touching upon some mindful movement and considerations for sharing these practices with your clients.

Presenter: Wendy Quan | Founder of The Calm Monkey

Available Dates: March 9, 10, or 11 | 10:30am-12pm

Registration is open for First Work members via the member’s update or on the Member’s portal.

Please note this session will not be recorded.

Strengthening your mindfulness skills helps build your resiliency and overall well-being, especially with the challenges we face these days.

All experience levels are welcome as everyone can likely benefit from these teachings.

No special clothes or equipment are needed; come as you are and enjoy!



Learning Outcomes:

  • Understand what mindfulness truly is, as it is often misunderstood.
  • Participate in a unique meditation that allows you to experience and understand the 5 Key Traits of Mindfulness.
  • Experience and leave with practical ‘micro-mindfulness’ practices that you can easily incorporate into your day, without necessarily doing a seated meditation.